Shipping Policy

Thank you for shopping with Moon & Sand Sports.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.

Orders are not shipped on weekends or public holidays.


Shipping Destinations

We currently ship to:

  • United Arab Emirates (UAE)
  • India
  • Selected international destinations

Shipping Charges

Shipping charges are calculated at checkout.

India Shipping

  • Shipping to India is 365 AED per product.
  • Shipping cost is calculated based on the number of items in the order.

Example:

1 product → 365 AED
2 products → 730 AED
3 products → 1095 AED


Delivery Time

Estimated delivery times:

UAE → 2–4 business days
India → 15–20 business days
International → 15–20 business days

Delivery times may vary due to customs clearance or courier delays.


Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp.

You can track your shipment directly through the courier website.


Customs & Import Duties

For international shipments, customers may be responsible for customs duties or import taxes depending on the destination country.

These charges are determined by local customs authorities and are not included in the product price or shipping fee.


Incorrect Address

Please ensure that the shipping address is correct when placing your order.

Moon & Sand Sports is not responsible for orders shipped to incorrectly provided addresses.


Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@moonandsandsports.com
Phone / WhatsApp: +971 55 735 3261